02.07.12

Comment Of Senator Patrick Leahy On Federal Communications Commission’s Ruling On Rural Call Completion

[On Monday, Feb. 6, the Federal Communications Commission (FCC) issued a ruling clarifying existing rules related to rural call completion.  In its ruling, the FCC clarified that carriers cannot avoid liability, even if a call is completed through a third-party service.  In January, Senator Leahy and other members of Congress wrote to FCC Chairman Julius Genachowski, asking that the FCC address a growing number of complaints from consumers experiencing failed call completion in rural areas.  From April 2010 through March 2011, rural carriers reported a 2000 percent increase in complaints about this problem.]

“I am pleased to see that the Federal Communications Commission is taking steps to address long distance call completion problems that plague rural areas.  Uncompleted calls result in lost sales for Vermont businesses and pose a frustrating inconvenience for Vermont consumers.  Along with a number of other senators, I wrote to the Commission in January asking that it hold accountable companies that violate its rules in this area.  I hope that these clarifications of existing rules by the Commission will make it easier for it to do exactly that.”

 

For more information about the FCC’s ruling released Monday, click here.

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